Privacy Policy

This Privacy Policy explains how KBK Garden Center (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, contact forms, phone lines, or in-store services at our 10-plus acre nursery in Saline, Michigan. We serve homeowners, landscapers, and contractors across Saline, Ann Arbor, Canton, Ypsilanti, Dexter, Milan, and Scio Township, and we want you to understand exactly what happens with any information you share with us — whether you request a delivery quote for bulk mulch or topsoil, book a landscape design consultation, or simply email us a question about the plants we carry.

1. Information We Collect

We may collect the following information:

• Contact details (e.g., name, phone number, email)
• Communication preferences
• Information submitted through forms or messaging tools
• Device and usage data (e.g., IP address, browser type)

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you, including sending promotional or transactional messages
• Comply with legal requirements

3. SMS & Email Communications

By providing your contact information, you consent to receive automated and non-automated messages from KBK Garden Center. Message frequency varies. Message & data rates may apply. You can opt out at any time by replying “STOP”. To get help, reply “HELP” or contact us.

We do not sell or share your personal data with third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

4. Cookies & Analytics

Our website uses cookies and standard web analytics (including Google Analytics) to understand how visitors find and use the site so we can keep improving it. These tools may record information such as the pages you view, the referring website, your approximate location, and the type of device and browser you are using. This data is used in aggregate and is not tied to your name or contact details. You can disable cookies through your browser settings or opt out of Google Analytics using the browser add-on offered by Google.

5. Data Security

We implement reasonable safeguards to protect your data, including limiting access to the staff who need it to respond to your request or fulfill your order. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to access, correct, or delete your personal information by contacting us at [email protected]. We will respond to reasonable requests within a normal business timeframe. If you are on our SMS or email list and want to be removed, replying “STOP” to any text message or clicking the unsubscribe link in an email is the fastest way to opt out.

7. Changes to This Policy

We may update this Privacy Policy from time to time as our business, tools, or applicable laws change. Any updates will be posted on this page with a revised “Effective Date,” and continued use of our website or services after those updates constitutes acceptance of the revised policy.

8. Contact Us

For privacy-related questions or requests, contact us at:

KBK Garden Center
Email: [email protected]
Phone: (734) 944-8644
6400 East Michigan Avenue, Saline, Michigan 48176, United States